Programme

Registration / Coffee & Tea

Opening & Welcome

• 'Still Struggling or Already Beyond Crisis Mood?'
  Dr Aymo Brunetti, Professor at University of Bern, Switzerland

Session 1 - Everything is Changing - Are You?
 

• 'Successfully Growing our Department Store Business in an Omnichannel World'
  Mr Terry Lundgren, Chairman, President & CEO of Macy’s, USA
   
• 'L'Oréal Luxe - Strategy for Growth'
  Mr Vincent Boinay, Global Retail Director of L’Oréal Luxe, France
  
  Refreshment Break
   
• 'Continuous Development'
  Mr Torben Paulin, CEO of BoConcept, Denmark
   
• 'The Retail Revolution'
  Mr Andrew Jennings, CEO of Karstadt, Germany
  
  Followed by a Panel Discussion moderated by Ms Asli Karadeniz, CEO of Boyner Department Stores, Turkey

Lunch Break

Session 2 - Exploring New Market and Business
 

• 'Serving the Aspirations of the Middle Classes in a Dynamic Emerging Market'
  Mr Preecha Ekkunagul, President of Robinson Department Store, Thailand
   
• 'Building a Southern Hemisphere Business'
  Mr Ian Moir, CEO of Woolworths, South Africa
   
• 'The Evolving Dynamics of Retail in the Middle East'
  Mr Patrick Chalhoub, Co-CEO of Chalhoub Group, UAE
  
  Refreshment Break
   
• 'The next Frontier: The Customer'
  Mr Cem Boyner, CEO of Boyner Holding, Turkey
  
  Followed by a Panel Discussion moderated by Dr Cüneyt Evirgen, Executive Director at
  

  Sabanci University, Turkey and including Mr Fred Douglas, Director Retail Leasing of Aldar Properties, UAE

Wrap-Up & Closing

Official Dinner

Registration / Coffee & Tea

Welcome

Session 3 - The Modern Customer
 

• 'Global Consumer Change'
  Mr Christopher Sanderson & Mr Martin Raymond, Co-Founders of The Future Laboratory, UK
   
• 'Turkey: Future Market & Global Supplier'
  Mr Ahmet Öksüz, Vice Chairman of Kipaş Holding, Turkey
   
• 'What are the Enablers of Performance?'
  Mr Bernie Brookes, Managing Director & CEO of Myer Holdings, Australia
  
  Refreshment Break
   
• 'Main Trends in Luxury Goods Consumption'
  Mr Armando Branchini, Executive Director of Fondazione Altagamma, Italy
   
• 'A Different Marketing Approach for Luxury'
  Mr Jean-Claude Biver, Chairman of Hublot, Switzerland
   
• 'The Evolving Luxury Consumer'
  Mr Steve Sadove, Chairman & CEO of Saks Incorporated, USA
  
  Followed by a Panel Discussion moderated by Mr Donnie Tantoco, President of Rustan's Supercenters, The Philippines

Wrap-Up & Closing

Farewell Snack

Store Tour (optional)*

* Approximate ending time, depending on traffic congestion